Secure Online Shopping

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Questions? Please contact customer service toll-free at:
1 888 85 STONE or email us

Int'l Customers call:
+ 1 212 564 9175

 

Introduction

online security guarantee:

As part of our commitment to great customer satisfaction, we place your security online as a top priority.  Shimmer & Stone Jewelry has taken every measure to ensure that any information you submit to us is kept secure allowing our customers to have a pleasurable, convenient, and worry-free shopping experience online. Our "Secure Shopping Guarantee " is your assurance that you'll never have to worry about your credit card safety while shopping at ShimmerAndStone.com.

Security Certification:

It is in our continued efforts to provide quality service and products that we have been awarded the Yahoo! Shopping Top Service 5 Star rating Top Service from online shoppers for satisfaction in their shopping experience.  (Please click on the icon to find out more).

As a long standing member of Yahoo! Shopping we have also earned the Yahoo! Shopping Buyer Protection Seal Buyer Protection which indicates that purchases made through Yahoo! Shopping at that merchant's site are protected from some types of fraud by the Yahoo! Buyer Protection Program.

In addition to processing all transactions conducted on our web site through a secured server, Shimmer & Stone has also partnered with McAfee/ScanAlert to further protect our customers personal information. McAfee Secure certification (was ScanAlert's HACKER SAFE) is the only security scanning technology recognized to meet both the U.S. government's benchmark FBI/SANS security test and the security standards of all major credit card companies - including Visa™ CISP and AIS, MasterCard™ SDP, American Express™ CID, and Discover Card™ DISC security audits.

HACKER SAFE certified sites prevent over 99% of hacker crime.

Shopping cart security

From the instant you enter our Shopping Cart, you are on a Yahoo! Secure Server, utilizing SSL (Secure Socket Layer) technology which protects your credit card and personal information by encryption when transmitted to our credit card processor and is stored in a secure environment.

This means your credit card number is scrambled during the transaction process and, unlike in a traditional store, no human ever comes into contact with your credit card number during the approval process.

Shimmer & Stone only secures the pages that contain your personal information including your credit card information. You can tell that you are on a secured page by the URL displayed on your browser:

  • If it shows "https://" instead of the regular "http://" that page is secure.
  • Also if you see an unbroken key or lock image (depending on what type of browser you have), then you know you are in secure mode.

Additional security measures have been taken so that your credit card information is deleted from our servers after 30-days of your transaction to further protect your privacy.

No Risk Guarantee

As a result of the Fair Credit Billing Act, your credit card issuing bank cannot hold you liable for more than $50 of any fraudulent charges. If your bank does hold you liable for any of this $50, Shimmer & Stone Jewelry will cover the entire liability for you -- up to $50 -- IF unauthorized use of your credit card occurs through no fault of your own from purchases made at www.shimmerandstone.com via our secure server.

Information Privacy Guarantee

Shimmer & Stone does not and will not sell or rent your personal information to any outside parties. Any relevant information submitted by you will be privately held by Shimmer & Stone alone.

For more information or clarification on any inquiries you may have e-mail us at info@shimmerandstone.com or call us at 1 888 85 STONE (Canada and International customers please call +1 212 564 9175)