Customer Reviews and Testimonials

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Questions? Please contact customer service toll-free at:
1 888 85 STONE or email us

Int'l Customers call:
+ 1 212 564 9175

 

Introduction

The satisfaction of our customers is paramount and their feedback on our products and customer service is very important to us. For this reason we collect voluntary post-sales feedback from each customer following the completion of an order through a reputable independent third-party ratings service - Yahoo! Shopping.

7 days following the receipt of an order each customer receives an email from Yahoo! Shopping requesting the customer to rate their experience shopping with Shimmer & Stone and to provide a review and feedback. Completing this survey is completely voluntary and without our knowledge.

Unlike several online retailers who simply "make up" their own reviews and insert them into their testimonials page, we prefer that you get the chance to review our customer feedback unedited and from it's source.

Below we have listed a few examples of reviews we have received and provided links directly to Yahoo! Shopping, where you can read through all our customer reviews.

Reviews on yahoo! Shopping

Yahoo! Shopping is out default customer rating and review processor. Shimmer & Stone has been awarded "Top Service" ratings from Yahoo! Shopping over the past 7 years for our continued commitment to superior customer service and satisfaction.

 Reviewer: a Shimmer & Stone Jewelry customer via post-transaction survey

Reviewer's rating:

5 stars 
Price: 4 bars 
Shipping Options: 5 bars 
Delivery: 5 bars 
Ease of Purchase: 5 bars 
Customer Service: 5 bars 
The necklace that I bought for my boyfriend was beautiful! He loved it!! Thank you so much!
 
Reviewer: a Shimmer & Stone Jewelry customer via post-transaction survey
Reviewer's rating: 5 stars 
Price: 3 bars 
Shipping Options: 4 bars 
Delivery: 5 bars 
Ease of Purchase: 5 bars 
Customer Service: 5 bars 
This purchase was made during the busy Christmas season, with a very short notice. The shipping options and rapid response by Shimmer & Stone made for a great and timely Christmas.
 

Reviewer: a Shimmer & Stone Jewelry customer via post-transaction survey

Reviewer's rating: 5 stars 
Price: 5 bars 
Shipping Options: 5 bars 
Delivery: 4 bars 
Ease of Purchase: 5 bars 
Customer Service: 5 bars 
I can highly recommend this merchant. I've shopped with them for the past few years. Every item has been good quality, and great value for money. Their customer service is excellent, and extremely easy to reach. Cannot speak more highly of them.
 
Reviewer: a Shimmer & Stone Jewelry customer via post-transaction survey
Reviewer's rating: 5 stars 
Price: 5 bars 
Shipping Options: 4 bars 
Delivery: 5 bars 
Ease of Purchase: 5 bars 
Customer Service: 5 bars 
SHIMMER AND STONE HAD AN EXCELLENT PRICE ON PRODUCT, WERE FAST AND ACCURATE. AS A SENIOR CITIZEN NOT USED TO BUYING ON THE INTERNET I WAS CONCERNED BUT THIS COMPANY WAS EFFICIENT AND FULFILLED IN EVERY WAY THE QUALITY AND PRICE VALUE THEY ADVERTISED. I WOULD BUY AGAIN FROM SHIMMER AND STONE.
 

The above are only a few of our customer post-order reviews. You can read all our reviews online at Yahoo! Shopping.