We strive to make placing an order at shimmerandstone.com as
quick and easy as possible. There is no need to create any
account or register with us prior to placing your order. Shimmer
& Stone also accepts Phone Orders
and Mail-In Orders.
1. Browse Our
Website and Find Your Products
You can find
items on our site by browsing through our main
categories (Necklaces,
Bracelets,
Earrings, Rings and
Accessories by using our top
navigation bar of each page on our website. Once in a main
category you can then
further browse through subcategories, collections or by
designer by
clicking on links displayed on the side navigation bar in these
sub-category sections.
You can also use our site SEARCH
facility to find your products quickly. Our SEARCH is found on
almost every product related page on our site and can be
located at the top left hand side of the side navigation bar each page.
Simply enter the description or keywords relating to an item
or topic you are looking for, and all related pages on our
site containing your search terms will be displayed for you
to click through to.
When you find
an item that interests you, click the image or title/name of
that item to see its product information page. Here you will
find more information about the item, including an
availability estimate of how long it will take before the
item will be ready to ship out.
2. Add Items To Your
Shopping Cart
To
purchase a product, click the "Add to Shopping Bag" button located on
the right side of the product information page. You will be
taken to your shopping cart which will display the item and
the quantity of that item you
have added.
Use the "Keep Shopping"
link to continue shopping until your shopping bag contains all
of the items you want to order. You can access and edit the contents
of your Shopping Bag at any time by clicking the "Shopping
Bag" button at the top navigation bar of every page of our
store.
Keep in mind that your Shopping Bag isn't permanent. If you
put things in your bag and leave the site, your bag will be
emptied.
3. Checking Out
Once you have
added all the items you wish to purchase to your Shopping
Bag click on the "Shopping Bag" button on the top navigation
bar to enter your Shopping Bag if you are on another page in
the site.
Take a moment
to review all the contents of your Shopping Bag. If you wish
to remove any items from your Shopping Bag simply click on
the "Remove" link under the item or items you wish to
remove.
When you are
ready to place your order for everything in your Shopping
Bag click the "Checkout" button.
4. Shipping Information
Enter your
shipping information telling us who and what address you
want your order shipped to. Do not forget to include a phone
number with this information. This phone number will be used
by our order processing department to contact you should
they have to clarify any details regarding your order.
Select your
preferred shipping option by clicking on a selection from
the "Choose Shipping Method" drop down menu. The cost per
shipping method is clearly marked for your reference, and
will be added to your subtotal once selected.
You can also
select to have your item Gift Wrapped and include a Gift
Card with Message. Simply select the Gift Wrap option, and
type in your message exactly how you would want it to appear
on your gift card.
Click on the
"Continue" button to proceed to enter your payment
information.
5. Payment Information
Once you enter
the Payment page you can see your order total including
shipping charges (and sales tax if applicable) on the right
hand side of your screen.
Review your
invoice and proceed to select your credit card and enter the
information requested. You will also have to provide
your credit card billing name and address if it is different
to the person and address you are shipping to
Be sure to
enter your email address to where you would like your order
details, invoice and tracking information sent to. Also if
you have any discount or special offer coupon codes issued
by Shimmer & Stone Jewelry or our affiliate partners you can
submit it here and the discount or special offer will be
applied to your order total.
Click on the
"Continue" button to proceed.
6. Review your Order and Submitted Information
You will now be
able to review your order details and check the accuracy of
your submitted shipping and payment information. Once
checked, click on the "Submit Order" button to place your
order.
7. Order Confirmation
Once you have
submitted your order, wait a few seconds for the order
confirmation page to display. This confirmation page will
show your order details and shipping information along with
your order number.
You would have
been sent an email confirming your order details and invoice
to the email address you submitted during check out.
An additional
email will be sent to you once your order has been shipped
out.
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