US ShippingOrders to Canada

Canada: Payment Options

To checkout, you can utilize the following payment options:

Checkout ButtonDirect Checkout: Click on the "Checkout" button to check out securely through Shimmer & Stone, using your Credit Card (VISA, MasterCard, American Express, Discover, Diners Club or JCB) or Bank Debit Card (VISA, MasterCard).

- OR -

PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

Checking out using PayPal™

The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

How to Check Out Using PayPal:

PayPal Checkout

  1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
  2. Submit your payment information (... your credit card will not be charged at this point).
  3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
  4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
  5. Review and the SUBMIT your order.
  6. Once done you will see your order number on screen and receive an email confirming your order.

Canada: Order Processing

  • Non-engraved orders take 1-2 business days to process before shipment.
  • Engraved orders take 2-3 business days to process before shipment.

Canada: Shipping Option

  • Select: UPS Standard to Canada
  • Cost: $25.95
  • Carrier: UPS
  • Insurance: Included
  • Delivery confirmation: Included

Canada: Time in Transit

  • Once shipped, please allow between 5-10 days for delivery.
  • Transit time to Canada is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery. *Please note that possible delay may occur while your package is being processed through custom in Canada, we have no control on clearance schedulles.

Canada: Taxes & Duties

Any orders (even gifts) to Canada valued over CA$60.00 from the USA are subject to customs duties, taxes and brokerage fees which the recipient (customer) is legally responsible for paying.

We cannot determine in advance what these charges will be, as duties, taxes and brokerage fees on items shipped to Canada are established by Canadian Customs at the Canada Border Services Agency (CBSA).

All items or orders imported by individuals into Canada are subject to any or all of the following

  • GST (Goods and Services Tax)
  • PST (Provincial Sales Tax)
  • Customs Duty
  • Brokerage Fees/Surcharge

GST & PST will vary based on the province to which the items are shipped. The duty is determined by the declared or insured value of the merchandise and the import classification rate determined by Canada customs.

Brokerage fees or surcharges are imposed by the courier company (e.g. Canada Post, UPS, FedEx etc.) to process your package through Canada customs. Please contact your local customs office to determine the exact customs costs that may apply to you. It is your full responsibility to verify the customs duties, charges and procedures prior to placing your order.

Important Note: The recipient (customer) is responsible and legally obliged to pay any and all customs duties, taxes and/or brokerage charges that are incurred on the package you receive. Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Canadian customs contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

Questions/Help:

Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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UK ShippingOrders to the United Kingdom (UK)

UK: Payment Options

To checkout, you can utilize the following payment option:

PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout through PayPal™ using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

Checking out using PayPal™

The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

How to Check Out Using PayPal:

PayPal Checkout

  1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
  2. Submit your payment information (... your credit card will not be charged at this point).
  3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
  4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
  5. Review and the SUBMIT your order.
  6. Once done you will see your order number on screen and receive an email confirming your order.

UK: Order Processing

  • Non-engraved orders take 1-2 business days to process before shipment.
  • Engraved orders take 2-3 business days to process before shipment.

UK: Shipping Option

  • Select: Global Priority to UK
  • Cost: $25.95
  • Carrier: USPS (United States Postal Service)
  • Insurance: Included
  • Delivery confirmation: Included

UK: Time in Transit

  • Once shipped, please allow between 7-14 days for delivery.
  • Transit time to the UK is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

UK: Taxes & Duties

Any orders shipped to the United Kingdom from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery. Unfortunately, we cannot determine in advance what these charges will be as they are established by HM Customs & Excise in the UK.

Customs duty on imports to the UK are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

Most goods arriving in the UK from outside of the EU are subject to any or all of the following imports charges:

  • GST (Goods and Services Tax)
  • PST (Provincial Sales Tax)
  • Customs Duty
  • Brokerage Fees/Surcharge

Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order. (You can find more details on these duties and taxes at the official HM Revenue and Customs Website).

Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in HM Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

Questions/Help:

Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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BelgiumOrders to Belgium

Belgium: Payment Options

To checkout, you can utilize the following payment option:

PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

Checking out using PayPal™

The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

How to Check Out Using PayPal:

PayPal Checkout

  1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
  2. Submit your payment information (... your credit card will not be charged at this point).
  3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
  4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
  5. Review and the SUBMIT your order.
  6. Once done you will see your order number on screen and receive an email confirming your order.

Belgium: Order Processing

  • Non-engraved orders take 1-2 business days to process before shipment.
  • Engraved orders take 2-3 business days to process before shipment.

Belgium: Shipping Option

  • Select: Global Priority to Belgium
  • Cost: $25.95
  • Carrier: USPS (United States Postal Service)
  • Insurance: Included
  • Delivery Confirmation: Included

Belgium: Time in Transit

  • Once shipped, please allow between 7-14 days for delivery.
  • Transit time to Belgium is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

Belgium: Taxes & Duties

Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

Customs duty on imports into Belgium are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

Most goods arriving in Belgium from outside of the EU are subject to any or all of the following imports charges:

  • Customs Duty (Import duty)
  • Excise Duty
  • Import VAT (Value Added Tax)
  • Brokerage Fees/ Processing Surcharge

Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

Questions/Help:

Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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DenmarkOrders to Denmark

Denmark: Payment Options

To checkout, you can utilize the following payment option:

PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

Checking out using PayPal™

The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

How to Check Out Using PayPal:

PayPal Checkout

  1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
  2. Submit your payment information (... your credit card will not be charged at this point).
  3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
  4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
  5. Review and the SUBMIT your order.
  6. Once done you will see your order number on screen and receive an email confirming your order.

Denmark: Order Processing

  • Non-engraved orders take 1-2 business days to process before shipment.
  • Engraved orders take 2-3 business days to process before shipment.

Denmark: Shipping Option

  • Select: Global Priority to Denmark
  • Cost: $25.95
  • Carrier: USPS (United States Postal Service)
  • Insurance: Included
  • Delivery Confirmation: Included

Denmark: Time in Transit

  • Once shipped, please allow between 7-14 days for delivery.
  • Transit time to Denmark is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

Denmark: Taxes & Duties

Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

Most goods from outside of the EU are subject to any or all of the following imports charges:

  • Customs Duty (Import duty)
  • Excise Duty
  • Import VAT (Value Added Tax)
  • Brokerage Fees/ Processing Surcharge

Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

Questions/Help:

Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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FinlandOrders to Finland

Finland: Payment Options

To checkout, you can utilize the following payment option:

PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

Checking out using PayPal™

The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

How to Check Out Using PayPal:

PayPal Checkout

  1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
  2. Submit your payment information (... your credit card will not be charged at this point).
  3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
  4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
  5. Review and the SUBMIT your order.
  6. Once done you will see your order number on screen and receive an email confirming your order.

Finland: Order Processing

  • Non-engraved orders take 1-2 business days to process before shipment.
  • Engraved orders take 2-3 business days to process before shipment.

Finland: Shipping Option

  • Select: Global Priority to Finland
  • Cost: $25.95
  • Carrier: USPS (United States Postal Service)
  • Insurance: Included
  • Delivery Confirmation: Included

Finland: Time in Transit

  • Once shipped, please allow between 7-14 days for delivery.
  • Transit time to the Belgium is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

Finland: Taxes & Duties

Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

Most goods from outside of the EU are subject to any or all of the following imports charges:

  • Customs Duty (Import duty)
  • Excise Duty
  • Import VAT (Value Added Tax)
  • Brokerage Fees/ Processing Surcharge

Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

Questions/Help:

Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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FranceOrders to France

France: Payment Options

To checkout, you can utilize the following payment option:

PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

Checking out using PayPal™

The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

How to Check Out Using PayPal:

PayPal Checkout

  1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
  2. Submit your payment information (... your credit card will not be charged at this point).
  3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
  4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
  5. Review and the SUBMIT your order.
  6. Once done you will see your order number on screen and receive an email confirming your order.

France: Order Processing

  • Non-engraved orders take 1-2 business days to process before shipment.
  • Engraved orders take 2-3 business days to process before shipment.

France: Shipping Option

  • Select: Global Priority to France
  • Cost: US$25.95
  • Carrier: USPS (United States Postal Service)
  • Insurance: Included
  • Delivery Confirmation: Included

France: Time in Transit

  • Once shipped, please allow between 7-14 days for delivery.
  • Transit time to France is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

France: Taxes & Duties

Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

Most goods from outside of the EU are subject to any or all of the following imports charges:

  • Customs Duty (Import duty)
  • Excise Duty
  • Import VAT (Value Added Tax)
  • Brokerage Fees/ Processing Surcharge

Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

Questions/Help:

Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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FranceOrders to Germany

Germany: Payment Options

To checkout, you can utilize the following payment option:

PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

Checking out using PayPal™

The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

How to Check Out Using PayPal:

PayPal Checkout

  1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
  2. Submit your payment information (... your credit card will not be charged at this point).
  3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
  4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
  5. Review and the SUBMIT your order.
  6. Once done you will see your order number on screen and receive an email confirming your order.
  • Non-engraved orders take 1-2 business days to process before shipment.
  • Engraved orders take 2-3 business days to process before shipment.
  • Germany: Shipping Option

    • Select: Global Priority to Germany
    • Cost: US$25.95
    • Carrier: USPS (United States Postal Service)
    • Insurance: Included
    • Delivery Confirmation: Included

    Germany: Time in Transit

    • Once shipped, please allow between 7-14 days for delivery.
    • Transit time to Germany is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

    Germany: Taxes & Duties

    Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

    Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

    Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

    Most goods from outside of the EU are subject to any or all of the following imports charges:

    • Customs Duty (Import duty)
    • Excise Duty
    • Import VAT (Value Added Tax)
    • Brokerage Fees/ Processing Surcharge

    Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

    Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

    Questions/Help:

    Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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    IrelandOrders to Ireland

    Ireland: Payment Options

    To checkout, you can utilize the following payment option:

    PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

    Checking out using PayPal™

    The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

    How to Check Out Using PayPal:

    PayPal Checkout

    1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
    2. Submit your payment information (... your credit card will not be charged at this point).
    3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
    4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
    5. Review and the SUBMIT your order.
    6. Once done you will see your order number on screen and receive an email confirming your order.

    Ireland: Order Processing

    • Non-engraved orders take 1-2 business days to process before shipment.
    • Engraved orders take 2-3 business days to process before shipment.

    Ireland: Shipping Option

    • Select: Global Priority to Ireland
    • Cost: US$25.95
    • Carrier: USPS (United States Postal Service)
    • Insurance: Included
    • Delivery Confirmation: Included

    Ireland: Time in Transit

    • Once shipped, please allow between 7-14 days for delivery.
    • Transit time to Italy is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

    Ireland: Taxes & Duties

    Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

    Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

    Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

    Most goods from outside of the EU are subject to any or all of the following imports charges:

    • Customs Duty (Import duty)
    • Excise Duty
    • Import VAT (Value Added Tax)
    • Brokerage Fees/ Processing Surcharge

    Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

    Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

    Questions/Help:

    Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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    ItalyOrders to Italy

    Italy: Payment Options

    To checkout, you can utilize the following payment option:

    PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

    Checking out using PayPal™

    The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

    How to Check Out Using PayPal:

    PayPal Checkout

    1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
    2. Submit your payment information (... your credit card will not be charged at this point).
    3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
    4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
    5. Review and the SUBMIT your order.
    6. Once done you will see your order number on screen and receive an email confirming your order.

    Italy: Order Processing

    • Non-engraved orders take 1-2 business days to process before shipment.
    • Engraved orders take 2-3 business days to process before shipment.

    Italy: Shipping Option

    • Select: Global Priority to Italy
    • Cost: US$25.95
    • Carrier: USPS (United States Postal Service)
    • Insurance: Included
    • Delivery Confirmation: Included

    Italy: Time in Transit

    • Once shipped, please allow between 7-14 days for delivery.
    • Transit time to Italy is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

    Italy: Taxes & Duties

    Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

    Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

    Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

    Most goods from outside of the EU are subject to any or all of the following imports charges:

    • Customs Duty (Import duty)
    • Excise Duty
    • Import VAT (Value Added Tax)
    • Brokerage Fees/ Processing Surcharge

    Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

    Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

    Questions/Help:

    Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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    NetherlandsOrders to Netherlands

    Netherlands: Payment Options

    To checkout, you can utilize the following payment option:

    PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

    Checking out using PayPal™

    The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

    How to Check Out Using PayPal:

    PayPal Checkout

    1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
    2. Submit your payment information (... your credit card will not be charged at this point).
    3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
    4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
    5. Review and the SUBMIT your order.
    6. Once done you will see your order number on screen and receive an email confirming your order.

    Netherlands: Order Processing

    • Non-engraved orders take 1-2 business days to process before shipment.
    • Engraved orders take 2-3 business days to process before shipment.

    Netherlands: Shipping Option

    • Select: Global Priority to Netherlands
    • Cost: US$25.95
    • Carrier: USPS (United States Postal Service)
    • Insurance: Included
    • Delivery Confirmation: Included

    Netherlands: Time in Transit

    • Once shipped, please allow between 7-14 days for delivery.
    • Transit time to the Netherlands is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

    Netherlands: Taxes & Duties

    Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

    Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

    Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

    Most goods from outside of the EU are subject to any or all of the following imports charges:

    • Customs Duty (Import duty)
    • Excise Duty
    • Import VAT (Value Added Tax)
    • Brokerage Fees/ Processing Surcharge

    Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

    Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

    Questions/Help:

    Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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    SwedenOrders to Sweden

    Sweden: Payment Options

    To checkout, you can utilize the following payment option:

    PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

    Checking out using PayPal™

    The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

    How to Check Out Using PayPal:

    PayPal Checkout

    1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
    2. Submit your payment information (... your credit card will not be charged at this point).
    3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
    4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
    5. Review and the SUBMIT your order.
    6. Once done you will see your order number on screen and receive an email confirming your order.

    Sweden: Order Processing

    • Non-engraved orders take 1-2 business days to process before shipment.
    • Engraved orders take 2-3 business days to process before shipment.

    Sweden: Shipping Option

    • Select: Global Priority to Sweden
    • Cost: US$25.95
    • Carrier: USPS (United States Postal Service)
    • Insurance: Included
    • Delivery Confirmation: Included

    Sweden: Time in Transit

    • Once shipped, please allow between 7-14 days for delivery.
    • Transit time to Sweden is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

    Sweden: Taxes & Duties

    Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

    Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

    Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

    Most goods from outside of the EU are subject to any or all of the following imports charges:

    • Customs Duty (Import duty)
    • Excise Duty
    • Import VAT (Value Added Tax)
    • Brokerage Fees/ Processing Surcharge

    Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

    Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

    Questions/Help:

    Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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    AustraliaOrders to Australia

    Australia: Payment Options

    To checkout, you can utilize the following payment option:

    PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

    Checking out using PayPal™

    The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

    How to Check Out Using PayPal:

    PayPal Checkout

    1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
    2. Submit your payment information (... your credit card will not be charged at this point).
    3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
    4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
    5. Review and the SUBMIT your order.
    6. Once done you will see your order number on screen and receive an email confirming your order.

    Australia: Order Processing

    • Non-engraved orders take 1-2 business days to process before shipment.
    • Engraved orders take 2-3 business days to process before shipment.

    Australia: Shipping Option

    • Select: Global Priority to Australia
    • Cost: US$25.95
    • Carrier: USPS (United States Postal Service)
    • Insurance: Included
    • Delivery Confirmation: Included

    Australia: Time in Transit

    • Once shipped, please allow between 7-14 days for delivery.
    • Transit time to Australia is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

    Australia: Taxes & Duties

    Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

    Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

    Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

    Most goods from outside of the EU are subject to any or all of the following imports charges:

    • Customs Duty (Import duty)
    • Excise Duty
    • Import VAT (Value Added Tax)
    • Brokerage Fees/ Processing Surcharge

    Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

    Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

    Questions/Help:

    Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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    New ZealandOrders to New Zealand

    New Zealand: Payment Options

    To checkout, you can utilize the following payment option:

    PayPal ButtonPayPal™ Checkout: Click on the "Check out with PayPal™" button to checkout using your PayPal™ Account or Credit Card (VISA, MasterCard, Discover or American Express).

    Checking out using PayPal™

    The reason we utilize PayPal™ is because our regular checkout process will not process international credit cards only credit and debit cards issued by US and Canadian banks.

    How to Check Out Using PayPal:

    PayPal Checkout

    1. Click on the PayPal™ button (... you will be taken to the Shimmer & Stone PayPal™ payment page).
    2. Submit your payment information (... your credit card will not be charged at this point).
    3. Review your payment information and submit (... you will be taken back to the Shimmer & Stone checkout page)
    4. Enter your shipping information, coupon code (if applicable), email address and comments (if needed).
    5. Review and the SUBMIT your order.
    6. Once done you will see your order number on screen and receive an email confirming your order.

    New Zealand: Order Processing

    • Non-engraved orders take 1-2 business days to process before shipment.
    • Engraved orders take 2-3 business days to process before shipment.

    New Zealand: Shipping Option

    • Select: Global Priority to New Zealand
    • Cost: US$25.95
    • Carrier: USPS (United States Postal Service)
    • Insurance: Included
    • Delivery Confirmation: Included

    New Zealand: Time in Transit

    • Once shipped, please allow between 7-14 days for delivery.
    • Transit time to New Zealand is approximately 5-7 days. Please allow additional time for your order to clear customs and for local delivery.

    New Zealand: Taxes & Duties

    Any orders shipped from the U.S.A. are subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery.

    Unfortunately, we cannot determine in advance what these charges will be as they are established by your countries customs and excise board.

    Customs duty on imports are determined by the value (purchase price) of the merchandise and it's import tax classification and could be as high as 30% of the total invoice value.

    Most goods from outside of the EU are subject to any or all of the following imports charges:

    • Customs Duty (Import duty)
    • Excise Duty
    • Import VAT (Value Added Tax)
    • Brokerage Fees/ Processing Surcharge

    Important Note: The recipient (customer) is responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order.

    Acceptance of a package and refusal to make payments on any levied duties, taxes and/or customs charges may result in Customs & Excise contacting Shimmer & Stone. To comply with customs regulations, we will charge your credit card accordingly for the outstanding payments plus any interest or penalty that may apply.

    Questions/Help:

    Call customer service Monday-Friday, 10AM-6PM EST at + 1 212 564 9175 or email us at info@shimmerandstone.com and a representative will assist you.

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