Frequently Asked Questions about our ID Bracelets

What are your ID bracelets made from?

Will the ID bracelets tarnish?

I am allergic to Nickel, will there be a problem?

How do I clean and care for my ID bracelet?

How do I get an idea as to the weight of a bracelet?

If I am not happy with the ID bracelet can I return it?

Can I get an ID bracelet engraved online?

How long does it usually take to engrave an ID bracelet?

If I am in a hurry, what is the fastest time in which I can get a bracelet engraved?

Will the engraving wear off?

What if there is an error in my engraving?

What are your ID bracelets made from?

Our men's ID bracelets are all crafted from solid .925 sterling silver. Each bracelet features a solid (not hollow) tag and links designed for durable wear.

Sterling silver or .925 silver is the standard for high-quality silver jewelry which consists of 92.5 percent silver and 7.5 percent copper which adds strength and durability to the metal.  This is done because pure or 'fine' silver is relatively soft and very malleable. It is therefore, commonly combined with other metals to improve it's hardness and durability without affecting its beautiful color. Sterling silver also will not wear down, as silver plating can.

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Will your ID bracelets tarnish?

Each of our sterling silver men's ID bracelets are treated with a slight coating of 'anti-tarnish' to prevent tarnishing. But like all authentic sterling silver jewelry, oxidization (or tarnishing) due to exposure of the acidity in the air does take place over time. However, getting rid of the tarnish is relatively simple and can be done by wiping the bracelet vigorously with a dry soft cloth.

It is important to note, that silver jewelry will tarnish very much faster if exposed directly to acidic or alkali substances (e.g. perfume sprayed directly on the item or if worn while taking a shower) and if stored in direct sunlight. Silver also tends to tarnish very rapidly on certain people due to high acidity levels in their sweat. There is no adverse physical effect, but the acidity will cause very rapid tarnishing and turn silver items worn close to the skin black in color.

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I am allergic to Nickel will there be a problem?

No, our silver ID bracelets DO NOT contain and Nickel or Rhodium, which have the tendency of reacting with certain peoples skin. Nickel and Rhodium plating is used to prevent the underlying silver from tarnishing, but does wear off and tends to react adversely with peoples skins resulting in a rash.

People who have a high levels of acidity in their sweat, tend to find it difficult to wear silver jewelry due to the rapid tarnishing that takes place when silver is worn against the skin. There is no harm that will come from wearing silver, but the item will discolor very rapidly and in some cases turn black in color. Also it is possible if you are 'allergic' to silver that a light irritation of the skin will occur due to the reaction between the metal and your sweat.

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How do I clean and care for an ID bracelet?

To clean your ID bracelet, simply use any soft cloth and vigorously rub the bracelet - the tarnishing will come off relatively easily. Be careful not to use hard or textured fabric (like a dishwashing cloth, for example) as that will cause scratching of the silver. If tarnishing is very apparent and not coming off easily, which may happen as your bracelet gets older, jewelry cleaner is widely available in any drugstore. Simply dip your bracelet in the solution and wipe it clean.

To care for your ID bracelet, store it in it's box or in a drawer so that it is not exposed to light for extended periods when you are not wearing the bracelet. Also avoid spraying perfume directly on the cuff as that will also cause tarnishing. Also try not bathe with your bracelet on, as soap and shampoo can cause tarnishing, if the item is not properly dried off.

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How do I get an idea of the weight of a bracelet?

The approximate weight of each ID bracelet is stated on the item page. The weight is listed in grams. As imagining the weight of something without being able to feel it is difficult, for comparison, we recommend taking a quarter coin into your hand - which weighs approximately 5.67 grams. Comparing that to the stated weight of the cuff bracelet should give you a feel for the weight of that specific item.

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If I am not happy with an ID bracelet, can I return it?

Our men's ID bracelets are of the highest quality both in silver content and craftsmanship, but if you are unhappy with your purchase (and if it has NOT been engraved or personalized) you have up to 30-days (from receipt of your order) to return your order for a full refund of the purchase price*. Unfortunately and shipping or taxes will not be refunded. For more details on our 30-day return policy, please click here.

Please Note: Engraved ID tag bracelets cannot be returned.

* Returned items only qualify for a refund only if they are returned in their original, undamaged condition with it's packaging intact.

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Can I get an ID bracelet engraved?

Yes you can submit your engraving online. Each of our silver men's ID bracelets can be engraved on both it's tag's outer and inner surfaces. Each item page has an image showing you how the engraving will look (on the the left side bar) and detailed engraving options and instructions which can be accessed by clicking the "View Engraving Details" link. (Please note that this link generates a pop-up window displaying the engraving options and details. If you have a pop-up blocker you will have to disable it or hold the CTRL key while clicking the link).

To submit your engraving simply type in your text - as you would like it to appear - in the fields provided on the item page. Select your preferred fonts style and orientation then click the add to shopping bag button.

If you require additional letters engraved than allowed online or personal assistance in placing your order, please do not hesitate to call us toll-free at 1-888-85-STONE (Mon - Fri, 10am - 6pm).

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How long does it usually take to get engraving done?

Engraving usually takes 1 to 2 business days before the order is shipped out (e.g. if an order is placed on Monday for engraving the item will ship out on Wednesday evening or Thursday morning).

If Next Day Shipping is requested with an order, engraving will be expedited and your order will be shipped out within 24 hrs for delivery the next business day, if placed before 11am (EST).

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If I am in a hurry, how fast can I get my order engraved and delivered to me?

If you are in a hurry and request "Next Day Shipping", it will take 1 business day to process your engraving before shipment of your order (e.g. If a Next Day Shipping order with engraving is placed on Monday before 11am it will be engraved and shipped out on Tuesday for delivery on Wednesday. If it is placed on Monday after 11am, the order will be processed and shipped out on Wednesday for a Thursday delivery).

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Will the engraving wear off?

No, our engraving is done by a professional engraver who makes sure that the engraving is appropriately deep enough to be clear and durable so that it will not wear-off.

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What if there is a mistake with my engraving?

Although engraved items cannot be returned, if we have made an error with your engraving i.e. if the engraving is different to what you have requested as per your order, we will re-engrave another bracelet and ship it out to you at no additional cost and along with a pre-paid shipping box to send back the incorrectly engraved bracelet.

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